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Lean and Technology

Working Hand in Hand to Enable and Energize Your Global Supply Chain

 Paperback Engels 2017 9780134291451
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Focus Your Supply Chain Technology Investments to Reduce Risk and Maximize Competitiveness

Lean, Six Sigma, and related approaches offer immense potential for improving competitiveness, cost, and customer experience— if you can overcome the challenges of planning and implementation. The well-targeted use of technology can dramatically reduce your risks and accelerate your progress. Until now, however, many guidebooks and consultants have treated Lean primarily as a “pen and pencil” technique. Lean and Technology is the first complete guide to integrating Lean thinking with proven, affordable, and emerging technologies. You’ll learn how companies are linking strategy, the value chain, and IT—and how they are executing on their plans to achieve real competitive advantage.

Step by step, Myerson shows how to use the proven six-step SCOR Model to organize the integration of technology with all key supply chain and operations processes. You’ll discover how to:
PLAN to optimize supply chain networks, demand forecasting, master production scheduling, and S&OP SOURCE more effectively with today’s MRP and procurement/e-procurement technologies MAKE higher-value “lean production” products with modern ERP, MES, and short-term scheduling systems DELIVER the right customer solutions at the right time and cost via advanced DRP, TMS, and order fulfillment systems RETURN products and materials with state-of-the-art reverse logistics systems ENABLE continuous improvement via carefully chosen measurements, metrics, and analytics Throughout, Myerson presents easy-to-use tools, methodologies, best practices, and real-world examples: all you need to improve speed, accuracy, integration, and collaboration across complex supply chains. He concludes by previewing emerging technologies for maintaining and extending the competitive advantage you’ve already built.

Specificaties

ISBN13:9780134291451
Taal:Engels
Bindwijze:Paperback
Uitgever:Pearson Education

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Inhoudsopgave

PART I:&nbsp; INTRODUCTION AND OVERVIEW&nbsp;&nbsp;&nbsp;&nbsp; 1<br>Chapter 1&nbsp; Lean Supply Chain and Technology: A Perfect Combination&nbsp;&nbsp;&nbsp;&nbsp; 3 <br>It’s a Small World After All&nbsp;&nbsp;&nbsp;&nbsp; 3 <br>How Big an Opportunity Is It?&nbsp;&nbsp;&nbsp;&nbsp; 5 <br>&nbsp;&nbsp;&nbsp; The Extended and Often Global Supply Chain and Technology&nbsp;&nbsp;&nbsp;&nbsp; 6 <br>&nbsp;&nbsp;&nbsp; Information Systems (IS) Versus Information Technology (IT)&nbsp;&nbsp;&nbsp;&nbsp; 6 <br>&nbsp;&nbsp;&nbsp; Risks and Rewards&nbsp;&nbsp;&nbsp;&nbsp; 7 <br>Linking Competitive Strategy to the Value Chain&nbsp;&nbsp;&nbsp;&nbsp; 7 <br>Competitive Strategy, Business Processes, and IT Structure Aligned&nbsp;&nbsp;&nbsp;&nbsp; 11 <br>Using the SCOR Model to Help Enable Lean Opportunities with Technology&nbsp;&nbsp;&nbsp;&nbsp; 13 <br> Chapter 2&nbsp; The Growing Importance of the Supply Chain and Technology to Business and Society&nbsp;&nbsp;&nbsp;&nbsp; 15 <br>Supply Chain Defined&nbsp;&nbsp;&nbsp;&nbsp; 15 <br>History of Supply Chain and Logistics Management&nbsp;&nbsp;&nbsp;&nbsp; 17 <br>The Role of Information Technology in the Supply Chain&nbsp;&nbsp;&nbsp;&nbsp; 19 <br>&nbsp;&nbsp;&nbsp; Supply Chain Information&nbsp;&nbsp;&nbsp;&nbsp; 19 <br>&nbsp;&nbsp;&nbsp; Interactive View of Information&nbsp;&nbsp;&nbsp;&nbsp; 19 <br>&nbsp;&nbsp;&nbsp; Importance of Integration for Sharing Information&nbsp;&nbsp;&nbsp;&nbsp; 21 <br>&nbsp;&nbsp;&nbsp; Viewpoints of Supply Chain Information Systems&nbsp;&nbsp;&nbsp;&nbsp; 22 <br>&nbsp;&nbsp;&nbsp; Supply Chain Macro Processes&nbsp;&nbsp;&nbsp;&nbsp; 22 <br>&nbsp;&nbsp;&nbsp; Supply Chain Information Technologies&nbsp;&nbsp;&nbsp;&nbsp; 23 <br>Supply Chain Technology Trends&nbsp;&nbsp;&nbsp;&nbsp; 24 <br> Chapter 3&nbsp; Lean Concepts and Their Applications in the Supply Chain&nbsp;&nbsp;&nbsp;&nbsp; 27 <br>Lean Background&nbsp;&nbsp;&nbsp;&nbsp; 27 <br>Value-Added Versus Non-Value-Added Activities&nbsp;&nbsp;&nbsp;&nbsp; 28 <br>Waste&nbsp;&nbsp;&nbsp;&nbsp; 29 <br>Lean Culture and Teamwork&nbsp;&nbsp;&nbsp;&nbsp; 35 <br>Elements of a Lean Supply Chain Strategy&nbsp;&nbsp;&nbsp;&nbsp; 37 <br>&nbsp;&nbsp;&nbsp; Basic Tools&nbsp;&nbsp;&nbsp;&nbsp; 37 <br>&nbsp;&nbsp;&nbsp; Advanced Tools&nbsp;&nbsp;&nbsp;&nbsp; 42 <br>&nbsp;&nbsp;&nbsp; Tools for Identifying and Solving Problems&nbsp;&nbsp;&nbsp;&nbsp; 49 <br>Lean, Supply Chain, and Technology&nbsp;&nbsp;&nbsp;&nbsp; 50 <br> Chapter 4&nbsp; Software and Hardware Sourcing Process and Applications of Supply Chain and Logistics Management Technology&nbsp;&nbsp;&nbsp;&nbsp; 53 <br>The Procurement Process&nbsp;&nbsp;&nbsp;&nbsp; 53 <br>&nbsp;&nbsp;&nbsp; Identify and Review Requirements&nbsp;&nbsp;&nbsp;&nbsp; 53 <br>&nbsp;&nbsp;&nbsp; Establish Specifications&nbsp;&nbsp;&nbsp;&nbsp; 55 <br>&nbsp;&nbsp;&nbsp; Identify and Select Suppliers&nbsp;&nbsp;&nbsp;&nbsp; 55 <br>&nbsp;&nbsp;&nbsp; Determine the Right Price&nbsp;&nbsp;&nbsp;&nbsp; 57 <br>&nbsp;&nbsp;&nbsp; Issue Purchase Orders&nbsp;&nbsp;&nbsp;&nbsp; 58 <br>&nbsp;&nbsp;&nbsp; Follow Up to Assure Correct Delivery&nbsp;&nbsp;&nbsp;&nbsp; 60 <br>&nbsp;&nbsp;&nbsp; Receive and Accept Goods&nbsp;&nbsp;&nbsp;&nbsp; 60 <br>&nbsp;&nbsp;&nbsp; Approve Invoice for Payment&nbsp;&nbsp;&nbsp;&nbsp; 60 <br>Software and Hardware Selection&nbsp;&nbsp;&nbsp;&nbsp; 61 <br>&nbsp;&nbsp;&nbsp; Phase 1—Planning and Budgeting&nbsp;&nbsp;&nbsp;&nbsp; 61 <br>&nbsp;&nbsp;&nbsp; Phase 2—Requirements Analysis&nbsp;&nbsp;&nbsp;&nbsp; 61 <br>&nbsp;&nbsp;&nbsp; Phase 3—Vendor Research&nbsp;&nbsp;&nbsp;&nbsp; 62 <br>&nbsp;&nbsp;&nbsp; Phase 4—Demonstrations&nbsp;&nbsp;&nbsp;&nbsp; 62 <br>&nbsp;&nbsp;&nbsp; Phase 5—Final Decision&nbsp;&nbsp;&nbsp;&nbsp; 62 <br>&nbsp;&nbsp;&nbsp; Phase 6—Contract Negotiation&nbsp;&nbsp;&nbsp;&nbsp; 63 <br>&nbsp;&nbsp;&nbsp; Implementation Partner/VAR Selection&nbsp;&nbsp;&nbsp;&nbsp; 63 <br>Make or Buy&nbsp;&nbsp;&nbsp;&nbsp; 63 <br>&nbsp;&nbsp;&nbsp; SCM System Costs and Options&nbsp;&nbsp;&nbsp;&nbsp; 64 <br>&nbsp;&nbsp;&nbsp;&nbsp; “Best-in-Class” Versus Single Integrated Solution&nbsp;&nbsp;&nbsp;&nbsp; 64 <br>&nbsp;&nbsp;&nbsp; Consultants&nbsp;&nbsp;&nbsp;&nbsp; 65 <br>Project Management&nbsp;&nbsp;&nbsp;&nbsp; 65 <br>Supply Chain Software Market&nbsp;&nbsp;&nbsp;&nbsp; 66 <br>&nbsp;&nbsp;&nbsp; Supply Chain Planning (SCP)&nbsp;&nbsp;&nbsp;&nbsp; 67 <br>&nbsp;&nbsp;&nbsp; Supply Chain Execution (SCE)&nbsp;&nbsp;&nbsp;&nbsp; 68 <br>&nbsp;&nbsp;&nbsp; Other Supply Chain Technologies&nbsp;&nbsp;&nbsp;&nbsp; 69 <br>Current and Future Trends in Supply Chain Software&nbsp;&nbsp;&nbsp;&nbsp; 70 <br>&nbsp;&nbsp;&nbsp; Short-Term Supply Chain Technology Trends&nbsp;&nbsp;&nbsp;&nbsp; 70 <br>&nbsp;&nbsp;&nbsp; Emerging Supply Chain Technology Trends&nbsp;&nbsp;&nbsp;&nbsp; 70 <br> <br> PART II:&nbsp; PLAN&nbsp;&nbsp;&nbsp;&nbsp; 73<br>Chapter 5&nbsp; Supply Chain Network Optimization&nbsp;&nbsp;&nbsp;&nbsp; 75 <br>Strategic Planning Level&nbsp;&nbsp;&nbsp;&nbsp; 75 <br>Tactical Planning Level&nbsp;&nbsp;&nbsp;&nbsp; 75 <br>Operational Planning Level&nbsp;&nbsp;&nbsp;&nbsp; 76 <br>Importance of the Supply Chain Network&nbsp;&nbsp;&nbsp;&nbsp; 77 <br>The Location Decision and Its Impact on Value&nbsp;&nbsp;&nbsp;&nbsp; 77 <br>How and Why Network Optimization Technology Can Help Enable a Lean Supply Chain&nbsp;&nbsp;&nbsp;&nbsp; 80 <br>Network Optimization Technology&nbsp;&nbsp;&nbsp;&nbsp; 80 <br>&nbsp;&nbsp;&nbsp; Technology Options&nbsp;&nbsp;&nbsp;&nbsp; 82 <br>Supply Chain Network Optimization Technology Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 83 <br> Chapter 6&nbsp; Demand Forecasting Systems&nbsp;&nbsp;&nbsp;&nbsp; 87 <br>A Lean Approach to Forecasting&nbsp;&nbsp;&nbsp;&nbsp; 88 <br>Typical Forecasting Process&nbsp;&nbsp;&nbsp;&nbsp; 89 <br>Lean Forecasting Process&nbsp;&nbsp;&nbsp;&nbsp; 90 <br>Forecasting Technology Options and Requirements&nbsp;&nbsp;&nbsp;&nbsp; 94 <br>Lean Forecasting Technology Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 96 <br> Chapter 7&nbsp; Master Production Scheduling&nbsp;&nbsp;&nbsp;&nbsp; 101 <br>Master Production Schedule (MPS) Defined&nbsp;&nbsp;&nbsp;&nbsp; 101 <br>Lean Scheduling&nbsp;&nbsp;&nbsp;&nbsp; 102 <br>MPS/Production Planning Technology Options and Requirements&nbsp;&nbsp;&nbsp;&nbsp; 104 <br>&nbsp;&nbsp;&nbsp; Lean and ERP for Production Planning: A Fine Balancing Act&nbsp;&nbsp;&nbsp;&nbsp; 104 <br>Lean Production Planning and Technology Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 105 <br> Chapter 8&nbsp; Sales and Operations Planning (S&amp;OP)&nbsp;&nbsp;&nbsp;&nbsp; 111 <br>Sales and Operations Planning (S&amp;OP) Defined&nbsp;&nbsp;&nbsp;&nbsp; 111 <br>S&amp;OP and Lean&nbsp;&nbsp;&nbsp;&nbsp; 113 <br>&nbsp;&nbsp;&nbsp; Working Together&nbsp;&nbsp;&nbsp;&nbsp; 114 <br>S&amp;OP/Aggregate Planning Technology&nbsp;&nbsp;&nbsp;&nbsp; 115 <br>Lean S&amp;OP/Aggregate Planning and Technology Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 117 <br> <br> PART III:&nbsp; SOURCE&nbsp;&nbsp;&nbsp;&nbsp; 123<br>Chapter 9&nbsp; Material Requirements Planning (MRP)&nbsp;&nbsp;&nbsp;&nbsp; 125 <br>Procurement and Purchasing Defined&nbsp;&nbsp;&nbsp;&nbsp; 125 <br>&nbsp;&nbsp;&nbsp; The Purchasing Process&nbsp;&nbsp;&nbsp;&nbsp; 126 <br>&nbsp;&nbsp;&nbsp; Types of Business Purchasing&nbsp;&nbsp;&nbsp;&nbsp; 127 <br>Material Requirements Planning Described&nbsp;&nbsp;&nbsp;&nbsp; 128 <br>Lean and Material Requirements Planning&nbsp;&nbsp;&nbsp;&nbsp; 130 <br>Material Requirements Planning Technology&nbsp;&nbsp;&nbsp;&nbsp; 133 <br>Lean MRP and Technology Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 135 <br> Chapter 10&nbsp; Procurement (and e-Procurement) Systems&nbsp;&nbsp;&nbsp;&nbsp; 139 <br>The Procurement Process&nbsp;&nbsp;&nbsp;&nbsp; 139 <br>&nbsp;&nbsp;&nbsp; Automation of Procurement Documents and Processes&nbsp;&nbsp;&nbsp;&nbsp; 139 <br>Lean and Procurement&nbsp;&nbsp;&nbsp;&nbsp; 140 <br>Procurement Technology&nbsp;&nbsp;&nbsp;&nbsp; 143 <br>Lean Procurement and Technology Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 145 <br> <br> PART IV:&nbsp; MAKE&nbsp;&nbsp;&nbsp;&nbsp; 149<br>Chapter 11&nbsp; Enterprise Resource Planning (ERP) Systems&nbsp;&nbsp;&nbsp;&nbsp; 151 <br>Lean Supply Chain and ERP Systems&nbsp;&nbsp;&nbsp;&nbsp; 152 <br>ERP Technology&nbsp;&nbsp;&nbsp;&nbsp; 154 <br>Lean Supply Chain and ERP Systems Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 156 <br> Chapter 12&nbsp; Manufacturing Execution Systems (MES)&nbsp;&nbsp;&nbsp;&nbsp; 161 <br>The Role of MES in Today’s Competitive Environment&nbsp;&nbsp;&nbsp;&nbsp; 162 <br>Manufacturing Execution Systems and Lean&nbsp;&nbsp;&nbsp;&nbsp; 163 <br>&nbsp;&nbsp;&nbsp; MES, Lean, and Visual Management Systems&nbsp;&nbsp;&nbsp;&nbsp; 164 <br>Lean Supply Chain and Manufacturing Execution Systems Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 165 <br> Chapter 13&nbsp; Short-Term Scheduling&nbsp;&nbsp;&nbsp;&nbsp; 171 <br>Short-Term Scheduling Process&nbsp;&nbsp;&nbsp;&nbsp; 172 <br>&nbsp;&nbsp;&nbsp; Continuous Versus Discrete Industry Scheduling&nbsp;&nbsp;&nbsp;&nbsp; 173 <br>Scheduling in Service Industries&nbsp;&nbsp;&nbsp;&nbsp; 175 <br>Lean Short-Term Scheduling&nbsp;&nbsp;&nbsp;&nbsp; 176 <br>Advanced Planning and Scheduling (APS) Systems&nbsp;&nbsp;&nbsp;&nbsp; 176 <br>Advanced Planning and Scheduling Systems Technology&nbsp;&nbsp;&nbsp;&nbsp; 178 <br>Advanced Planning and Scheduling Systems Technology Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 178 <br> <br> PART V:&nbsp; DELIVER&nbsp;&nbsp;&nbsp;&nbsp; 183<br>Chapter 14&nbsp; Distribution Requirements Planning (DRP)&nbsp;&nbsp;&nbsp;&nbsp; 185 <br>Lean and DRP&nbsp;&nbsp;&nbsp;&nbsp; 187 <br>DRP Software&nbsp;&nbsp;&nbsp;&nbsp; 188 <br>DRP Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 189 <br> Chapter 15&nbsp; Transportation Management Systems (TMS)&nbsp;&nbsp;&nbsp;&nbsp; 195 <br>Lean and TMS&nbsp;&nbsp;&nbsp;&nbsp; 196 <br>Types of Savings and Improvements Resulting from the Use of a TMS&nbsp;&nbsp;&nbsp;&nbsp; 197 <br>Transportation Management System Technology&nbsp;&nbsp;&nbsp;&nbsp; 198 <br>TMS Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 199 <br> Chapter 16&nbsp; Order-Fulfillment Systems&nbsp;&nbsp;&nbsp;&nbsp; 205 <br>Warehouse Management System (WMS)&nbsp;&nbsp;&nbsp;&nbsp; 205 <br>Order Management Systems (OMS)&nbsp;&nbsp;&nbsp;&nbsp; 206 <br>Customer Relationship Management (CRM) Systems&nbsp;&nbsp;&nbsp;&nbsp; 207 <br>Lean and Order Fulfillment&nbsp;&nbsp;&nbsp;&nbsp; 208 <br>&nbsp;&nbsp;&nbsp; Order Placement&nbsp;&nbsp;&nbsp;&nbsp; 209 <br>&nbsp;&nbsp;&nbsp; Order Processing&nbsp;&nbsp;&nbsp;&nbsp; 209 <br>&nbsp;&nbsp;&nbsp; Order Preparation and Loading&nbsp;&nbsp;&nbsp;&nbsp; 210 <br>&nbsp;&nbsp;&nbsp; Order Delivery&nbsp;&nbsp;&nbsp;&nbsp; 210 <br>&nbsp;&nbsp;&nbsp; Faster Fulfillment&nbsp;&nbsp;&nbsp;&nbsp; 211 <br>Order Fulfillment Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 212 <br> <br> PART VI:&nbsp; RETURN&nbsp;&nbsp;&nbsp;&nbsp; 217<br>Chapter 17&nbsp; Reverse Logistics Systems&nbsp;&nbsp;&nbsp;&nbsp; 219 <br>Lean Reverse Logistics&nbsp;&nbsp;&nbsp;&nbsp; 220 <br>&nbsp;&nbsp;&nbsp; Elements Key to a Lean Reverse Logistics Process&nbsp;&nbsp;&nbsp;&nbsp; 220 <br>Lean and Reverse Logistics Technology Cases&nbsp;&nbsp;&nbsp;&nbsp; 226 <br> <br> PART VII:&nbsp; ENABLE&nbsp;&nbsp;&nbsp;&nbsp; 231<br>Chapter 18&nbsp; Measurements, Metrics, and Analytics&nbsp;&nbsp;&nbsp;&nbsp; 233 <br>Measurement and Analysis Process&nbsp;&nbsp;&nbsp;&nbsp; 233 <br>What and Where to Measure&nbsp;&nbsp;&nbsp;&nbsp; 234 <br>&nbsp;&nbsp;&nbsp; Using the SCOR Model to Measure and Control&nbsp;&nbsp;&nbsp;&nbsp; 234 <br>Supply Chain Analytics&nbsp;&nbsp;&nbsp;&nbsp; 236 <br>Supply Chain Decision Support and Analytics Technology&nbsp;&nbsp;&nbsp;&nbsp; 238 <br>Lean and Supply Chain Analytics Technology Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 240 <br> <br> PART VIII:&nbsp; WHERE DO WE GO FROM HERE?&nbsp;&nbsp;&nbsp;&nbsp; 243<br>Chapter 19&nbsp; Collaborative Supply Chain Systems&nbsp;&nbsp;&nbsp;&nbsp; 245 <br>The 80/20 Rule&nbsp;&nbsp;&nbsp;&nbsp; 246 <br>Collaboration for a Lean Supply Chain&nbsp;&nbsp;&nbsp;&nbsp; 247 <br>Integrated and Collaborative Technology for a Leaner Supply Chain&nbsp;&nbsp;&nbsp;&nbsp; 250 <br>Lean and Collaboration Technology Case Studies&nbsp;&nbsp;&nbsp;&nbsp; 251 <br> Chapter 20&nbsp; Emerging Technologies and Their Potential Impacts on the Lean Supply Chain&nbsp;&nbsp;&nbsp;&nbsp; 255 <br>General Supply Chain Trends&nbsp;&nbsp;&nbsp;&nbsp; 256 <br>Supply Chain Software and Connectivity Technology Trends&nbsp;&nbsp;&nbsp;&nbsp; 257 <br>&nbsp;&nbsp;&nbsp; Supply Chain Software Best Practices&nbsp;&nbsp;&nbsp;&nbsp; 258 <br>Supply Chain Hardware Technology Trends&nbsp;&nbsp;&nbsp;&nbsp; 261 <br>&nbsp;&nbsp;&nbsp; Hardware Technologies for a Competitive Advantage in the Next Decade&nbsp;&nbsp;&nbsp;&nbsp; 265 <br>Future Supply Chain Technology Spending&nbsp;&nbsp;&nbsp;&nbsp; 265 <br>Looking Ahead&nbsp;&nbsp;&nbsp;&nbsp; 266 <br> References&nbsp;&nbsp;&nbsp;&nbsp; 269<br>Index&nbsp;&nbsp;&nbsp;&nbsp; 279 <br> <br> <br>

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