Kate Edwards
Hello!
And Every Little Thing That Matters
Gebonden Engels 2016 9781137489708
Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
Hello! And Every Little Thing that Matters will transform the way businesses interact with customers – delivering a big impact with small ideas. Impactful ideas for businesses on how to treat their customers, from saying Hello to everyone who you encounter to making sure the chairs in your place of business are comfortable.
Specificaties
ISBN13:9781137489708
Taal:Engels
Bindwijze:gebonden
Uitgever:Palgrave Macmillan US
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
1. Hello: The First Important Thing<p></p><br>2. I Notice = I Care<p></p><br>3. The Power of Chairs, Doors and Stairs<p></p><br>4. Please Hold<p></p><br>5. Say What?<p></p><br>6. There Is No Such Thing as Medium Rare<p></p><br>7. A Little Decency<p></p><br>8. From Dust to Mistrust<p></p><br>9. What Brings Regulars Back<p></p><br>10. When Things Go Wrong<p></p><br>11. The Old Fashioned Touch<p></p><br>12. Don't Scratch that Itch<p></p><br>13. The Blueprint<p></p><br>14. Every Time I Say Goodbye<p></p><br>15. The Manager of Small Things<br><br><p></p>
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan