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This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Meer
Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. Meer
Numerous formalisms have been designed to model and solve decision–making problems. Some formalisms, such as constraint networks, can express "simple" decision problems, while others take into account uncertainties (probabilities, possibilities. Meer
Managing Supply Chain Risk and Vulnerability, a book that both practitioners and students can use to better understand and manage supply chain risk, presents topics on decision making related to supply chain risk. Meer
Cost estimating is a powerful tool in industry and business. Anyone involved in cost estimating will find this book extremely useful because of the real life examples, which mean they can use the information in real situations immediately. Meer
An essential resource for any student undertaking a business/management degree. An engaging and accessible text structured around the learning journey from understanding basic concepts, such as algebra, through to applying more advanced techniques including differentiation and optimisation. Meer
“Changeable and Reconfigurable Manufacturing Systems” discusses key strategies for success in the changing manufacturing environment. Changes can often be anticipated but some go beyond the design range, requiring innovative change enablers and adaptation mechanisms. Meer
“Simulation-based Case Studies in Logistics” presents an intensive learning course on the application of simulation as a decision support tool to tackle complex logistic problems. Meer
A Perspective on Two Decades of Rapid Modeling It is an honor for me to be asked to write a foreword to the Proceedings of the 1st Rapid Modeling Conference. Meer
It is commonly recognized that logistics has become a major strategic issue for all companies, whether they are part of the primary, secondary or tertiary sector. Meer
Adaptive Supply Chain Management develops new viewpoints on the SCM goal paradigm, problem semantics, and decision-making support.
Drawing upon years of research and practical experience, and using numerous examples, the authors unite conceptual considerations of supply chains with a constructive level of engineering and solutions to real-world problems. Meer
Shipping and Logistics Management serves to consolidate the knowledge its authors have acquired from being educators and observers of the shipping industry. Meer
Lean production, has long been regarded as critical to business success in many industries. Over the last ten years, instruction in six sigma has been increasingly linked with learning about the elements of lean production. Meer
Using a simple, step-by-step approach, Lathrop shows how Linux can be integrated in a mixed, Linux/Windows environment, both saving money and avoiding workplace disruption. Meer
The Safety Valve Handbook is a professional reference for design, process, instrumentation, plant and maintenance engineers who work with fluid flow and transportation systems in the process industries, which covers the chemical, oil and gas, water, paper and pulp, food and bio products and energy sectors. Meer
Data Mining introduces in clear and simple ways how to use existing data mining methods to obtain effective solutions for a variety of management and engineering design problems. Meer
In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion. Meer
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