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Gad J. Selig

E-book - pdfImplementing IT Governance (e-book)

e-bookEngels9789087537746 21-2-2013

The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organizations Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. Meer

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Pierre Bernard

E-book - pdfCOBIT 5 (e-book)

e-bookEngels137 blz.9789087538002 5-11-2012

This Management Guide provides readers with two benefits. First, it is a quick-reference guide to IT governance for those who are not acquainted with this field. Meer

27,20

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E-book - pdfISO/CEI 20000 (e-book)

e-bookFrans253 blz.9789087538231 13-4-2012

La norme ISO/CEI 20000 s'applique aux organisations qui souhaitent optimiser la qualité de leurs services informatiques. Alors que les acteurs se forment à ITIL et l'implémentent avec succès dans leurs entreprises, celles-ci franchissent désormais le pas pour être entièrement conforme à ISO/CEI 20000, reconnu sur le plan international. Meer

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E-book - pdfFoundations of IT service management (e-book)

e-bookAnders409 blz.9789087538279 13-4-2012

The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Meer

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E-book - pdfLeading standards for IT Management (e-book)

e-bookEngels9789087538422 23-3-2012

In a world in which people and organizations have to communicate in constantly changing settings standards play a big role. By standards we mean established, described, and widely accepted agreements that make communication between systems people process and technology possible and predictable. Meer

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Jos N.A. Oosten

E-book - pdfProcess management based on Sqeme 2008 (e-book)

e-bookEngels9789087538729 14-3-2012

This pocket guide is a practical book and more or less compulsory reading material for anyone who wants to get to know more about SqEME® process management or intends using SqEME. Meer

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David Pultorak Jon E Nelson Vince Pultorak

E-book - epubPassing the ITIL foundation excam 2011 (e-book)

e-bookEngels180 blz.9789087538941 15-2-2012

This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. Meer

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E-book - pdfOpen information Security Management Maturity Model (O-ISM3) (e-book)

e-bookEngels9789087539115 9-6-2011

The O-ISM3 standard focuses on the common processes of information security. It is technology-neutral, very practical and considers the business aspect in depth. Meer

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Mart Rovers

E-book - pdfISO/IEC 20000 2011 (e-book)

e-bookEngels9789087539313 29-11-2011

This Pocket Guide provides a concise explanation of the nature, content and aim of ISO 20000. It brings ISO 20000 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide: it promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations; it supports ISO 20000 training and certification; it is a quick reference to the core content of ISO 20000, for practitioners. Meer

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Hans van Aken

E-book - pdfThe IT factory (e-book)

e-bookEngels9789087539368 9-11-2011

Last year Gartner identified the 10 major forces that are actively reshaping the future of IT services and the outsourcing market*. Amongst the much hyped Cloud, Security and Consumerization were included the Value Chain and Componentization -- items that don't get so much Press hype but, according to Gartner, are fundamental forces that should be addressed. Meer

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Andrew Josey Michelle Supper

E-book - epubIT4IT™ Foundation study guide (e-book)

e-bookEngels121 blz.9789401806237 21-4-2016

This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overview of every learning objective for the IT4IT Foundation certification syllabus and in-depth coverage on preparing and taking the IT4IT Part 1 Examination. Meer

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Andrew Josey

E-book - epubArchimate® 3.0 - A Pocket Guide (e-book)

e-bookEngels72 blz.9789401806329 1-7-2016

ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. Meer

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The Open Group

E-book - epubThe TOGAF® Standard, 10th Edition — Introduction and Core Concepts (e-book)

e-bookEngels90 blz.9789401808613 27-4-2022

This document is the TOGAF Standard - Introduction and Core Concepts. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. Meer

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Han van der Zee Vincent Blijleven Yiwei Gong

E-book - pdfLean IT partnering (e-book)

e-bookEngels145 blz.9789401805742 10-6-2015

Lean, as a philosophy, has been around for quite some time, predominantly in the manufacturing domain. Since the 1990s Lean management provides organizations with a way to achieve superior performance by focusing on customer value, innovation and productivity. Meer

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The Open Group

E-book - pdfThe IT4IT™ Reference Architecture (e-book)

e-bookEngels183 blz.9789401805971 26-1-2016

The Open Group IT4IT™ Reference Architecture, Version 2.0, an Open Group Standard, provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT. Meer

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Gad J. Selig Steve Newton

E-book - epubImplementing effective IT governance and IT management (e-book)

e-bookEngels403 blz.9789401805728 24-3-2015

This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5). In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization’s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. Meer

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Guus Delen

E-book - pdfIT Outsourcing (e-book)

e-bookEngels121 blz.9789087536183 16-6-2010

The globalization and development of the network society meant that extensive IT outsourcing activity was inevitable. At first, the main reason was cost reduction, but todaý's organizations have to do offshoreoutsourcing for other reasons as well. Meer

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F. van der Molen

E-book - pdfGet ready for cloud computing (e-book)

e-bookEngels9789087536411 15-10-2010

The IT sector is full of hypes. But once in a while there is a genuine inflection point, a moment at which the way of doing things fundamentally changes due to the introduction of new technologies. Meer

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J. Persse

E-book - pdfImplementing ITSM (e-book)

e-bookEngels9789087536510 15-5-2011

This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes small to medium sized companies will find the concise, practical guidance easy to follow and implement. Meer

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E-book - pdfCloud: The Business Guide (e-book)

e-bookEngels9789087536589 15-5-2011

The Open Groups long awaited guidance on Cloud is now published! Cloud Computing is the major evolution today in computing. It describes how the internet has enabled organizations to access computing resources as a commodity and when needed in much the same way as households access household utilities. Meer

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