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In the second edition of this best–selling Policy Governance operating manual, John Carver and Miriam Carver make this exciting approach to effective governance even more accessible and user–friendly, gleaning lessons learned in years of practice to help readers understand and use this invaluable model. Meer
If you are a first–time or an aspiring supervisor, the
Stepping Up Participant Workbook will give you an accurate, real–life picture of what it means to be a supervisor. Meer
This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision–making conversations. Meer
Team Emotional and Social Intelligence Emotional and social intelligence are key ingredients for success when you are working as part of a team. Empathy, flexibility, and assertiveness are some of the essential skills that you, as a team member, need to foster if you intend to collaborate so you can make the right decisions and ultimately succeed. Meer
Filled with original essays by Howard Gardner, William Damon, Mihaly Csikszenthmihalyi, and Jeanne Nakamura and based on a large–scale research project, the GoodWork® Project,
Responsibility at Work reflects the information gleaned from in–depth interviews with more than 1,200 people from nine different professions journalism, genetics, theatre, higher education, philanthropy, law, medicine, business, and pre–collegiate education. Meer
Contemporary thinking about management is still frequently presented as a set of universal, eternal verities. In this fascinating book Roy Jacques presents a discursive history of industrial work relationships in the United States which powerfully demonstrates that they are not. Meer
The author of Internal Evaluation provides an introduction to the theory and practice of internal evaluation; he presents the stages of internal evaluation growth, ways of identifying users' needs and selecting appropriate evaluation methods, and the evaluation techniques associated with each stage and with developing and managing the internal evaluation resource. Meer
This analysis of managerial life addresses such themes as: the informal as well as the formal aspects of managing and organizing; processes of socialization, learning, continuity and change; manifestations of power and control; and the significance of material and verbal symbolism. Meer
Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Meer
Discover how top health care leaders envision the decades ahead and ensure your future as a 21st century health care leader. The 21st Century Health Care Leader brings together today′s most influential and successful health care professionals whose valuable insight will assist current and future leaders exchange reactivity for proactivity, remain effective, and transform their organizations. Meer
The Board Member′s Playbook––written for board members who are either familiar with or new to John Carver′s revolutionary Policy Governance model––offers real–world scenarios that address the challenges that confront boards of all types of organizations. Meer
It could happen today. You are called into the office, and the boss tells you that due to unforeseen circumstances, starting today you will be in charge of a team, a project, an office, a committee, or a business unit. Meer
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